How do you measure your intangibles? Justify your ROI?

After reading The Value of Learning: How Organizations Capture Value and ROI and Translate Them into Support, Improvement, and Funds by Patricia Pulliam Phillips, Jack J. Phillips another factor was entered the components for consideration as I formulate ideas and themes for my concept paper.


For those who run on the ADDIE gerbil wheel, develop daily, weekly, or monthly status reports on productivity, create performance evaluations, or other types of status reports...how do you measure what people bring to the table? How do you document the intangibles? How do you justify your ROI? How do you document what you learn, create, develop or ____________ (enter the words that apply to what you do)


The book addresses some common intangibles such as reputation/image, leadership, social responsibility, intellectual capital, team effectiveness, networking, communication, learning, innovation, creativity, and others. I am sure you have unique intangibles that you bring to the table when you assess strengths and weaknesses in your personal and professional life. How do you measure and document intangibles in your quarterly or annual performance evaluations?


While the book addresses ROI calculation, analyzing Benefit/Cost Ratio, Payback Period, Net Program Benefits, Program Costs, when you apply this to what you with whether you are techno-n00b, techno-phobe, or techno extreme how do you document what you do and justify your productivity?


Technology integration varies from organization to individuals, justifying your ROI, providing measureable connections to missions, and identifying intangibles which support the mission, vision, and organization may allow employees to see their role in the overall picture as technology becomes an expected skill.

So how do you identify and measure intangibles? Calculate your ROI? Calculate the value you bring to the product/program/objective/mission?

References

Phillips, Patricia P. and Phillips, Jack J. (2007). The Value of Learning: How Organizations Capture Value and ROI and Translate Them into Support, Improvement, and Funds, Chapter 9 Measuring the Hard to Measure and the Hard to Value—Intangible Benefits 

Full access through Books24x7: http://skillport.books24x7.com/book/id_22813/viewer.asp?bookid=22813&chunkid=0364327553

Partial Preview in Google Books:  http://books.google.com/books?id=77f0iN8tyeoC&lpg=PP1&pg=PP1#v=onepage&q&f=false

Phillips, P. (2010) Calculating the Return-on-Investment. Chapter 16 ASTD Handbook of Measuring and Evaluating Training. ASTD. © 2010.  Retrieved from Books24x7. http://common.books24x7.com/book/id_35563/book.asp

Congrats to the Butler HS Bulldogs!

After 41 consecutive losses, the Butler Bulldogs football team has finally won a game with a victory (42-0) over Westside. This has been a long rut and I hope they continue to demonstrate improvement in all areas.


From the Augusta Chronicle 8/27/2010:  Bulldogs end long skid
After the game, Butler huddled up in victory for the first time since Oct. 21, 2005, when it beat Richmond Academy.


From Augusta Chronicle 8/24/2010: Butler's coach remains optimistic
Five consecutive losing seasons and a school-record 41-game losing streak would be enough to cripple the confidence of just about any coach.


Congrats Butler Bulldogs...I hope this is the first of many improvements seen this school year.

Are you SITD?

SITD - Still in the Dark

Have you seen or heard this acronym when your teens or coworkers are around? Well it may be time to self educate, come into the light, and be an involved adult when it comes to acronymese.


Net Lingo provides links for the Top 50 Internet Acronyms Parents Should Know and Top 50 More Acronyms Every Parent Should Know.


Do you know all of the acronyms on those lists? Then check out The List of Chat Acronyms & Text Message Shorthand or at least bookmark it for future reference. NetLingo even asks for your input if an acronym is missing from the list.


Exchange Parent for Adult and the opportunity to self educate about a jargon you did not grow up with but may need to be aware of presents itself, regardless of your role as an educator, employer, parent, and/or community member. 


While you may never know all the acronyms, jargon, and abbreviations used by teens/coworkers make yourself aware rather than excusing it as just teen speak or water cooler jargon. 

MWBRL 

More Will Be Revealed Later

Check out The List of Chat Acronyms & Text Message Shorthand