Cool gadget for the #GBaby and fun for adults too. She has tinkered with a couple versions of baby and toddler microphones but she wanted a real microphone. So we opted for the WrapStar.
I wanted to know the difference in the model numbers, WS101, WS102, WS103, and WS104 before purchasing one. I chatted with an Amazon agent who said she would get back to me in 2-3 business days. Then I contacted FirstAct via email and received a response the next day. Apparently the model numbers depict the different colors of the microphone.
Anyway...it arrived and she tinkered with it. The next day in the middle of her singing to her GGMa in a Google Hangout, it just stopped working. We changed the batteries, tried a variety of twists and straightening and the microphone was still not operational. We submitted the request for replacement through Amazon, who shipped the replacement out the next day. We returned the initial one that was not working. I don't know if we got a bad one but I recommend this for people of all ages. Kudos to Amazon's Customer Service for the quick turn around. It is available at a variety of retailers online and brick and mortar.
Do you have a WrapStar microphone? How are you enjoying it?
I learned a couple of keyboard commands with the Kindle DX this weekend. Not by design but working with the Amazon support team via online chat in support of my mom's Kindle DX. The Kindle DX has a keyboard and the 4 keyboard commands that I learned about are:
From the Settings screen (Menu key > Settings):
Alt+311 or Alt+EQQ Switch wireless provider
Alt+411 or Alt+RQQ Show diagnostics data
Alt+511 or Alt+TQQ Run loopback call test
Alt+611 or Alt+YQQ Diagnostic data service call
I knew this online support timeline was way beyond an acceptable time limit and eventually he dropped off. The next one, Roxie took over and I pasted our last diagnosis in our chat that referenced all of the servers being down, down, down, down.
She came back with this isn't normal but the radio transmitter was not activated in the replacement Kindle. She asked for a few minutes and poof all of a sudden we have bars after another reboot. Since we reset the Kindle back to factory defaults, I asked if she could help us so I didn't have to download all archived items and she did. I told my mom to give Roxie 5 stars and bars and to have her share her lessons learned. If the previous Amazon support team would have known what Roxie knew there would be less frustration in the world.
During this excursion, I came across some great references for other Kindle DX users:
Amazon's Kindle support
Best Kindle DX Tips - A blog post on the site a site about nothing by Andy
A Kindle World Blog If Wireless Never Connects
Back to the world of tinkering with the likes of a Kindle Fire, Toshiba Thrive, iPad, and other digital devices. Comments, recommendations, +1s, and reaction box checks are always appreciated.
